Help & Documentation

First Time Setup

1. Register as an admin using Gmail or email
2. Register your school with name and optional logo
3. Wait for school activation (status changes from 'pending' to 'active')
4. Install FierScore as a PWA (see Offline Mode section below) for offline access
5. Follow the workflow guide above to set up your sports program

Understanding Your Role

• Admin: Full access to all features for your school
• Coach: Access to features for teams you're assigned to

Adding Players

You can add players in two ways:

• Individual: Click "Add Player" and fill in the form (name is required, date of birth is optional)
• Bulk Upload: Use the CSV template to upload multiple players at once

Players can be assigned to multiple teams. The system detects duplicates by name + date of birth.

Managing Teams

• Enable sports first, then create teams for those sports
• Assign coaches to teams for better organization
• Manage team squads by adding/removing players
• Teams can have free-form names (e.g., "1st Team", "U14", "Varsity")

Creating Fixtures

1. Create a term calendar first (if you haven't already)
2. Go to Fixtures → Add Fixture
3. Select the term calendar, your team, and opponent details
4. Set date, time, venue, and home/away status
5. Optionally set up squad and line-up in the Squad & Line-up tab

You can edit fixtures later to update details or enter scores.

Entering Scores

• Edit the fixture after the match is completed
• Enter the final score (format depends on sport)
• Use "Go Live" for real-time score updates during matches
• Scores are automatically saved and visible on public pages

Match Day Squads

Select your match day squad and starting line-up before or on match day. Add jersey numbers and positions. You can access this from the Match Day Squads section or when editing a fixture.

Share & Download

Use Share & Download (Dashboard → Share & Download) to select fixtures, results, or tournaments and export them as an image (optimized for social media and WhatsApp status) or as a PDF (for assembly announcements, printing, or formal emails to parents).

Location: Dashboard → Share & Download

Player Statistics

Comprehensive, sport-specific player statistics are included on every plan.

Filter by sport, team, and term to view individual player performance. Click on a player's name to see detailed stats.

Team Statistics

Select a team and term to view aggregated team statistics, with totals, averages, min, and max values grouped by category.

Entering Statistics

After entering a final score for a fixture, you can enter detailed statistics for each player. Statistics are sport-specific and dynamically defined.

Training Schedules

Create recurring training schedules by day of week for a term:

1. Select the term calendar
2. Choose the team, day of week, and time
3. Set venue and optional notes

The system automatically generates training sessions for that day throughout the term.

Training Sessions

• Create one-time training sessions for specific dates
• Mark attendance (present, absent, late, excused) with notes
• Filter sessions by team and date range

One player at a time

1. Open Sports IDs in the dashboard and stay on the Individual ID tab
2. Search for the player to pull their name, date of birth and school ID number from your records, or type everything in by hand
3. Upload a photo (JPG, PNG or WEBP, maximum 500 KB)
4. Click Build ID, then print, save as PDF, or download the card as an image

Every card carries your school logo, the player's full name, date of birth as day-month-year, and their school ID number.

A whole team on one sheet

1. Switch to the Full team sheet tab and pick the sport and team
2. Click Load team list to pull every player on that team for the selected term
3. Add a single team photo and a heading for the sheet
4. Fill in anything missing, attach each player's photo, then click Build team sheet

The whole squad comes out as one document, ready to print or send with a tournament entry. Use Add a player by hand for anyone who is not on the team list yet.

How long IDs are kept

• Photos are stored in a folder belonging to your school and deleted automatically after 7 days. Download or print before then.
• Saved details (names, dates of birth, school ID numbers) are kept for 4 months and then deleted automatically.
• Reopening a set older than 7 days brings the details back but not the photos—re-upload those before printing.

How Offline Mode Works

• FierScore works completely offline—no internet required
• All actions (adding players, creating fixtures, entering scores) are queued when offline
• When you're back online, everything syncs automatically
• No data is ever lost, even if you close the browser

This is perfect for remote fields, stadiums, or areas with poor connectivity.

Installing as PWA (Progressive Web App)

Installing FierScore as a PWA allows you to use it offline, access it like a native app, and get better performance. Here's how to install it on different devices:

Mobile Devices (iPhone/iPad - Safari)

1. Open FierScore in Safari (not Chrome or other browsers)
2. Tap the Share button (square with arrow pointing up) at the bottom of the screen
3. Scroll down and tap "Add to Home Screen"
4. Edit the name if desired, then tap "Add" in the top right
5. FierScore will now appear on your home screen like a regular app

Mobile Devices (Android - Chrome)

1. Open FierScore in Chrome browser
2. You may see an automatic "Install App" banner at the bottom—tap "Install" if it appears
3. If no banner appears, tap the Menu button (three dots) in the top right
4. Select "Add to Home screen" or "Install app"
5. Tap "Install" or "Add" in the popup
6. FierScore will be installed and appear in your app drawer

Desktop (Chrome/Edge/Brave)

1. Open FierScore in Chrome, Edge, or Brave browser
2. Look for an install icon (usually a plus or download symbol) in the address bar on the right
3. Click the install icon, then click "Install" in the popup
4. Alternatively, click the Menu (three dots) → "Install FierScore"
5. FierScore will open in its own window, like a desktop application

Desktop (Firefox)

1. Open FierScore in Firefox
2. Click the Menu button (three lines) in the top right
3. Select "More Tools" → "Install Site as App"
4. Click "Allow" in the confirmation dialog
5. FierScore will be installed and accessible from your applications menu

Desktop (Safari - Mac)

1. Open FierScore in Safari
2. Click "File" in the menu bar
3. Select "Add to Dock"
4. FierScore will appear in your Dock and can be launched like a regular app

Why is my school showing as "pending"?

Schools start with 'pending' status after registration. An administrator needs to activate your school to 'active' status before you can access all features.

Can I use FierScore on my phone?

Yes! FierScore is a Progressive Web App (PWA) that works on any device—phone, tablet, or computer. Install it on your device for the best experience.

What's the difference between Free and Premium?

Two features. The Free plan includes everything else—fixtures, teams, squads, live score coverage, tournaments, athletics meets, inter-house, full statistics, training and attendance, Share & Download, public pages, and the offline app. Premium ($100/year for the whole school) adds Sports Reports (a term or yearly report for any pupil, built from fixtures, statistics, tournaments, achievements, and training attendance) and Sports IDs (the player sports IDs tournaments ask for, carrying the full name, date of birth, school ID number, photo and school logo—one player at a time or a whole squad on a single sheet).

How do I share fixtures with parents?

Each fixture has a unique public link you can share. You can also share your school's public fixtures page. Parents don't need to log in to view fixtures and scores.

Can I edit a fixture after creating it?

Yes! Click "Edit Fixture" to update any details, enter scores, manage squads, or cancel/reactivate fixtures.

What if I make a mistake entering data?

Most data can be edited. Fixtures, players, teams, and scores can all be updated. If you need to delete something, use the delete buttons (be careful—some deletions are permanent).

How do I bulk upload players?

Go to Players → Bulk Upload. Download the CSV template, fill it in with your player data, then upload it. The system will validate and import your players.